Privacy policy
Effective Date: October 1, 2026
At SmartGlowGear.com, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, process, and protect your information when you visit or use our website, place an order, contact us, or interact with our services.
SmartGlowGear.com is an online Health & Beauty store operated from:
Business Name: SmartGlowGear.com
Email: smartglowgear04@gmail.com
Address: Ramakant Nagar, Mandir Bazar, South 24 Parganas, West Bengal, India
PIN Code: 743395
Phone: 7028676931
GSTIN: 19AGCPH1089G1ZG
By accessing or using our website, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with any part of this policy, please discontinue use of our website.
1. Information We Collect
When you visit SmartGlowGear.com, we may collect certain information to provide, maintain, and improve our services.
Personal Information
When you place an order, register an account, contact us, or otherwise interact with our website, we may collect information such as:
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Full name
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Billing and shipping address
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Mobile phone number
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Email address
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Order details
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Payment-related information
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Account information, where applicable
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Information you provide when contacting customer support
We collect only information that is reasonably necessary for providing our services and processing your requests.
Automatically Collected Information
When you browse our website, certain technical information may be collected automatically. This may include:
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IP address
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Browser type
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Device type
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Operating system
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Website pages visited
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Time and date of visits
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Referring website
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General website usage information
This information helps us understand how visitors use our website and allows us to improve website functionality and performance.
2. How We Use Your Information
We may use the information we collect for legitimate business purposes, including:
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Processing and fulfilling orders
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Delivering purchased products
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Confirming orders and payments
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Communicating about orders
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Responding to customer enquiries
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Providing customer support
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Managing customer accounts
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Improving our website and services
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Preventing fraudulent or unauthorized transactions
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Maintaining website security
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Understanding customer preferences
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Providing relevant information about products and services
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Complying with applicable legal and regulatory requirements
We do not use your personal information for purposes that are incompatible with the reasons for which it was collected unless permitted or required by applicable law.
3. Order and Payment Information
When you purchase products from SmartGlowGear.com, information necessary to process the transaction may be collected.
Depending on the payment method selected, payment processing may be handled by third-party payment service providers. We may not directly store complete payment card information on our own servers.
Payment service providers may process your payment information according to their own privacy policies and security procedures.
For Cash on Delivery orders, we may collect the information required to verify and deliver the order, including your name, telephone number, and delivery address.
4. Cookies and Similar Technologies
SmartGlowGear.com may use cookies and similar technologies to improve your browsing experience.
Cookies are small data files stored on your device by your browser. They may help us:
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Remember website preferences
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Maintain shopping cart information
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Understand website traffic
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Improve website functionality
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Analyze website performance
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Provide a smoother shopping experience
Some cookies may be placed by third-party service providers that assist us with analytics, advertising, payment processing, or other website functions.
You can generally manage or disable cookies through your browser settings. However, disabling certain cookies may affect some website functionality.
5. Third-Party Services
We may use trusted third-party service providers to help operate our ecommerce business. These providers may assist with services such as:
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Website hosting
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Payment processing
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Order fulfillment
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Shipping and delivery
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Analytics
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Customer communication
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Marketing
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Website security
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Technical support
These third parties may receive access to information only to the extent reasonably necessary to perform their services.
We expect our service providers to handle information appropriately and in accordance with applicable privacy and security requirements.
6. Shipping and Delivery Information
To deliver your order, we may share necessary information with shipping and logistics providers. This information can include your name, shipping address, telephone number, and order-related information.
Such information is used for purposes including shipment processing, delivery coordination, address verification, and customer communication regarding delivery.
We do not authorize delivery partners to use your information for unrelated purposes.
7. Marketing Communications
If permitted by applicable law and where appropriate, we may use your contact information to communicate information about products, offers, services, or updates that may be relevant to you.
You may choose not to receive promotional communications by following the unsubscribe instructions included in applicable marketing messages or by contacting us.
Even if you opt out of promotional communications, we may still contact you regarding important transactional matters, such as order confirmation, payment, delivery, returns, refunds, or customer service requests.
8. Data Sharing and Disclosure
SmartGlowGear.com does not sell or rent your personal information as a business practice.
We may share information when reasonably necessary with:
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Payment processors
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Shipping and logistics partners
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Technology and hosting providers
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Customer support providers
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Analytics and service providers
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Professional advisers
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Government authorities where legally required
We may also disclose information when necessary to protect our rights, customers, website, or business, investigate suspected fraud, enforce our terms and policies, or comply with legal obligations.
9. Data Security
We take reasonable technical and organizational measures to protect personal information against unauthorized access, misuse, alteration, disclosure, or destruction.
However, no internet transmission or electronic storage system can be guaranteed to be completely secure. Therefore, while we take reasonable precautions, we cannot guarantee absolute security of information transmitted through the internet.
Customers should also take reasonable precautions, including keeping account credentials confidential and avoiding sharing sensitive information through unsecured communication channels.
10. Data Retention
We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including fulfilling orders, providing services, resolving disputes, maintaining business records, preventing fraud, and complying with legal, tax, accounting, or regulatory requirements.
When information is no longer reasonably required, it may be deleted, anonymized, or securely disposed of, subject to applicable legal requirements.
11. Children's Privacy
SmartGlowGear.com is not intentionally designed to collect personal information directly from children without appropriate authorization.
If you believe that a child has provided personal information to us without appropriate consent, please contact us. If we become aware that personal information has been collected improperly from a child, we may take reasonable steps to delete it where required by applicable law.
12. Your Privacy Choices
Depending on applicable law, you may have certain rights regarding your personal information.
These may include the ability to:
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Request access to certain personal information
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Request correction of inaccurate information
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Request deletion where legally applicable
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Withdraw certain consents
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Opt out of promotional communications
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Ask questions about how your information is handled
To make a privacy-related request, please contact us using the details provided below.
We may need to verify your identity before completing certain requests in order to protect your personal information from unauthorized access.
13. Third-Party Websites
Our website may contain links to third-party websites, services, social media platforms, payment providers, or other external resources.
Once you leave SmartGlowGear.com and access a third-party website, that website's privacy practices and policies may apply instead of this Privacy Policy.
We encourage you to review the privacy policies of third-party websites before providing them with personal information.
14. Fraud Prevention and Legal Compliance
We may process certain information to detect, investigate, and prevent fraudulent, unauthorized, or potentially harmful activities.
We may also use or disclose information where necessary to comply with applicable laws, regulations, court orders, governmental requests, or lawful enforcement procedures.
Such processing may occur without additional notice where permitted or required by applicable law.
15. Business Transfers
If SmartGlowGear.com is involved in a business transaction such as a merger, acquisition, restructuring, sale of assets, or transfer of business operations, certain personal information may be transferred as part of that transaction.
Any such transfer will be handled in accordance with applicable laws and reasonable privacy protections.
16. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business practices, website functionality, technology, legal requirements, or privacy practices.
When changes are made, the updated version will be published on this page with a revised effective date.
We encourage customers to periodically review this Privacy Policy to remain informed about how their information is handled.
17. Accuracy of Information
We request that customers provide accurate and current information when placing orders or contacting SmartGlowGear.com.
If you discover that information you have provided is incorrect or outdated, you may contact us to request an appropriate correction, subject to applicable requirements.
18. Contact Us
If you have questions, concerns, requests, or complaints regarding this Privacy Policy or the handling of your personal information, please contact SmartGlowGear.com.
SmartGlowGear.com
Email: smartglowgear04@gmail.com
Phone: 7028676931
Address: Ramakant Nagar, Mandir Bazar, South 24 Parganas, West Bengal, India
PIN: 743395
Business Category: Health & Beauty
GSTIN: 19AGCPH1089G1ZG
We will make reasonable efforts to review and respond to privacy-related enquiries within a reasonable period, subject to the nature of the request and applicable legal requirements.
19. Consent
By using SmartGlowGear.com, you acknowledge that you have read this Privacy Policy and understand how your information may be collected, used, stored, and shared as described above.
Where consent is required under applicable law, we will seek appropriate consent before processing personal information for the relevant purpose.
Your continued use of our website after an updated Privacy Policy becomes effective may constitute acknowledgment of the revised policy to the extent permitted by applicable law.
20. Governing Principles
This Privacy Policy is intended to describe SmartGlowGear.com's general approach to privacy and personal information handling. Our practices may vary depending on the nature of the information, the services used, the payment or delivery method selected, and applicable legal requirements.
We are committed to handling customer information responsibly and taking reasonable steps to maintain privacy, security, and transparency.
Last Updated: October 1, 2026
SmartGlowGear.com
Health & Beauty Ecommerce Store
Ramakant Nagar, Mandir Bazar, South 24 Parganas, West Bengal – 743395
Email: smartglowgear04@gmail.com
Phone: 7028676931
GSTIN: 19AGCPH1089G1ZG